Resolved -
This incident has been resolved.
Apr 2, 15:51 CEST
Update -
All apps are working again.
The templates in the Europe/German region are as of 1 April, 11:00 CEST.
The templates in the US region are up to date.
Apr 2, 13:47 CEST
Monitoring -
Templates are restored.
We are closely monitoring the systems now.
Apr 2, 13:40 CEST
Update -
We are restoring templates right now (25% done so far).
All the Exporter apps should be there and on some instances there are already templates available.
Apr 2, 13:12 CEST
Update -
Scroll HTML Exporter should work again.
Apr 2, 12:39 CEST
Update -
Scroll Word Exporter should work again.
We are working on getting back the Templates for Scroll PDF Exporter.
Apr 2, 12:31 CEST
Update -
We are working on getting the apps up again.
Our current estimate is that it will take another 1 hour before the app will be available again in Europe.
Apr 2, 11:24 CEST
Identified -
The issue has been identified and we are working on it.
Apr 2, 09:45 CEST