Postmortem -
Read details
Aug 12, 14:58 CEST
Resolved -
Scroll PDF Exporter, Scroll Word Exporter, Scroll HTML Exporter are since 14:30 UTC back to normal.
Aug 5, 17:23 CEST
Monitoring -
The issue should be mitigated for
Scroll PDF Exporter
Scroll Word Exporter
Scroll HTML Exporter
We will continue to closely monitor the situation.
Aug 5, 13:51 CEST
Update -
Due to some unexpected platform issue from Atlassians end, there has been some delays in the deployment.
We are closely monitoring the situation and working in parallel to mitigate this issue.
Aug 5, 13:28 CEST
Identified -
Atlassian confirmed that the hotfix rollout should be complete by approximately 13:00 CEST.
Aug 5, 12:07 CEST
Update -
The deployment of the Atlassian hotfix has reached some tenants now but much of it is still in progress.
Aug 5, 11:24 CEST
Update -
Atlassian is currently rolling out a hotfix to resolve this problem.
We will leave another update once the rollout has been completed.
Aug 5, 10:23 CEST
Update -
Scroll ImageMap is also affected by this incident
Aug 5, 08:44 CEST
Update -
We are continuing to investigate this issue.
Aug 5, 08:30 CEST
Investigating -
We are aware of an incident that is causing Scroll Exporter exports on Confluence Cloud to fail.
We have reported this to Atlassian and they are currently investigating.
Aug 5, 08:30 CEST