All apps are working again. The templates in the Europe/German region are as of 1 April, 11:00 CEST. The templates in the US region are up to date.
Posted Apr 02, 2025 - 13:47 CEST
Monitoring
Templates are restored. We are closely monitoring the systems now.
Posted Apr 02, 2025 - 13:40 CEST
Update
We are restoring templates right now (25% done so far). All the Exporter apps should be there and on some instances there are already templates available.
Posted Apr 02, 2025 - 13:12 CEST
Update
Scroll HTML Exporter should work again.
Posted Apr 02, 2025 - 12:39 CEST
Update
Scroll Word Exporter should work again. We are working on getting back the Templates for Scroll PDF Exporter.
Posted Apr 02, 2025 - 12:31 CEST
Update
We are working on getting the apps up again. Our current estimate is that it will take another 1 hour before the app will be available again in Europe.
Posted Apr 02, 2025 - 11:24 CEST
Identified
The issue has been identified and we are working on it.
Posted Apr 02, 2025 - 09:45 CEST
This incident affected: Scroll Apps for Confluence (Scroll PDF Exporter, Scroll Word Exporter, Scroll HTML Exporter).